Shipping Policy
www.cosmonity.com
The price of each Product is binding at the time of placing an Order by the Customer. The prices of goods placed on the Store's website include VAT (if due to the place of delivery of the Goods is charged) and do not include delivery costs. Delivery of goods is carried out in the following variants offered in the Store is through a courier company. Depending on the destination of the order, there may be additional charges for customs duties in international transport, over which we have no influence and may not be included in the final price at checkout. If you want to know if this situation applies to you and your order, check the rates of duty between the country of delivery of your order and Poland, where our headquarters are located.
Information about the cost of delivery is available in the ordering process before placing such an order and depends on destination delivery. Shipping rates start from
Poland(base location, European Union):
•14,99 PLN - InPost courier to home delivery - 1 day delivery time
Europe:
• 50 PLN (~10,9 EUR) DHL Courier - 5-7 days delivery time
• 65 PLN (~ 13,9 EUR) GLS Courier - 5-7 days delivery time
• 120 PLN (~ 26 EUR) DHL Express by Air Courier - 2-4 days delivery time
•USA/Canada:
• 50 PLN (~11,5 USD, ~15,5 CAD) Fedex Courier - 5 - 7 days delivery time
Rest of the world:
• 80 PLN (~ 17,9 EUR) Fedex Courier - delivery time depends on destination
- 7-10 days delivery time
PLN - Polish Złoty, polish currency, primary currency of the store
1 EUR=~ 4,7 PLN
1 USD=~ 4,4 PLN
1 CAD=~ 3,2 PLN
1 GBP=~ 5,3 PLN
Using payment with PayPal or card(stripe) price will be automatically converted to your currency with the best possible exchange rate.
All prints are manufactured in, and shipped from Poland. All parcels are insured and we provide free replacement in case of damaging the print in shipping.
Products are packed in a manner that protects them in transport (e.g. in tubes), but if the Customer noticed damage to the packaging upon receipt, is asked to document the damage(with images) and report it to the carrier(at the delivery) and us to email contact@cosmonity.com to secure claims and get replacement print.
Delivery costs will be included in the final price at checkout, depending on the ordered goods and the Customer's choice of delivery method, when placing an order.
As each print is a custom made product for the specific order. Manufacturing time of prints is up to 3 working days from receiving the order. This time frame does not include the shipping time which depends on the delivery destination(estimated time frame of delivery; Poland - 48h, Europe/North America - 5-7 working days, rest of the World up to 3 weeks. If you have any questions about the realization time of your order please visit our FAQ or contact us to contact@cosmonity.com
To get the full information about the shipping policy please visit our Terms of Service.